Privacy Policy

Last Updated: May 2026

1. Introduction

TECH Reload UK ("we", "us", or "our") is committed to protecting the privacy of our website visitors. This policy describes our practices regarding the collection and use of personal data in compliance with the UK General Data Protection Regulation (UK GDPR).

2. Information We Collect

We collect information that you provide voluntarily through our contact forms or via direct communication. This includes:

• Identity Data: First name and last name.
• Contact Data: Email address and phone number.
• Inquiry Data: Details about your smart home or business technology projects.
• Technical Data: IP address, Internet Service Provider (ISP), and browser identifiers (used for security and performance monitoring).

3. How We Use Your Information

We process your data to:

• Respond to your specific requests and inquiries.
• Provide and manage the services you have requested.
• Improve our website functionality and customer experience.
• Comply with legal obligations and ensure the security of our platform.

4. Data Sharing

We do not sell your personal data. We share information only with trusted third-party service providers necessary for our operations, such as Web3Forms for processing form submissions. These partners are contractually obligated to protect your data.

5. Your Rights

You have several rights regarding your personal information:

• The right to access the data we hold about you.
• The right to request correction of inaccurate data.
• The right to request erasure of your data under certain conditions.
• The right to withdraw consent at any time where processing is based on consent.

6. Security

We implement industry-standard security measures to prevent unauthorized access or disclosure of your information. While we strive for absolute security, please remember that no method of transmission over the internet is 100% secure.